Archive for January, 2010

Dr. Stacey Dallas

Monday, January 18th, 2010

stacey-dallasDr. Stacey Dallas has been with Naugatuck Veterinary Hospital for the last three years.  In that time, she has become a very respected and dedicated veterinarian. She has a very kind and gentle way about her that shows with every client and furry friend that she encounters. Dr. Dallas has been known to go above and beyond the call of duty by caring for the most critical patients long after the hospital is closed, at times even monitoring them throughout the evening. She has stepped up to the plate on numerous occasions by coming in on her days off to help out in any way, even on Christmas Eve when she was planning on cooking dinner for fifteen people. When our medical director went on an extended horse vacation for three months, Dr. Dallas became the interim medical director where she worked extremely hard to keep the hospital working together as a team. It is not uncommon to see Dr. Stacey folding laundry or cleaning a soiled animal if the need arises. The team works very well with her. The love of the veterinary profession is apparent in her actions whether she is working on a sick dog, communicating to an anxious client or discussing a case with a team member. These and many more reasons are why Naugatuck Veterinary Hospital is honored to have Dr. Stacey Dallas as Pet Partners employee of the month.

Congratulations Dr. Stacey on a great job, and thanks for being part of our team.

Leadership Conference Kicks Off a New Year!

Thursday, January 14th, 2010

Friends, Associates, Colleagues and Team Members,

Welcome to 2010 and Happy New Year to all.  I am personally anticipating a great 2010 and hopeful that all business in the veterinary space picks up to previous levels.  With that said, we are blessed that people are caring for their pets and supporting our business better than other businesses.  Our consolidated year at Pet Partners was an amazing success in all areas.  We consider ourselves blessed!

This past week we assembled all of our Medical Directors and Practice Managers for a leadership conference at the Inner Harbor in Baltimore, MD.  Weather cooperated with travel last week and even the teams from the Chicago area got in and out without difficulty.  This was our sixth year assembling the leadership teams and it was by all measurements the best meeting we have had.  It was a general kickoff for 2010 and the attendance demonstrated how much our teams enjoy this activity.  This meeting was created at the response and desires of our leaders from last year’s meeting.

We had a great assemblage of medical CE with credits that were dedicated to our mantra of top class veterinary medicine.  Lectures on Thoracic Radiography and Pulmonary Pattern Recognition, multiple disorders in the same patient along with discussions regarding canine pancreatitis and then more on internal and external parasites satiated our doctor leaders and stimulated a lot of passionate discussion.  Dr. Tom Butera did a fantastic job of providing a comprehensive program of medical CE. I do need to salute our strategic partners at IDEXX, Purina Veterinary Diets and Pfizer for their support in this very important conference.

While our doctor leaders were absorbing the latest thoughts from speakers such as Dr. Chris Kunze, Dr. Jennifer McClellan and Dr. Melissa Beall, the practice managers were meeting next door in an open forum of activities that allowed them to assemble to gain more confidence in their styles, knowledge and expertise as managers.  It serves to remind everyone that the Pet Partners affiliated hospitals are all individual and are led by individuals who understand the cultural makeup of their unique staff, clientele and community.  This session for the practice managers allowed them to gain comfort in their efforts and dealt with topics such as conflict among employees, hiring and interview approaches and basics of business.  The dinner at Cinghiale on the first night provided a great opportunity for all leaders to match notes and gain better respect for the effort the Company was making to facilitate their great medical outcomes.  They are an amazing group!!

On the second day we focused on the client.  This is something I believe is not considered enough.  Dr. Amanda Donnelly spoke on valuing our services and client service and Dr. Judy Martin spoke to “Frank”.  We won’t go into “Frank” in this communication but if you would like to know more contact Dr. Tom Butera at 508-450-7323 and he will introduce you to the world of “Frank” and all that goes with it.  It is an incredible program created by Pfizer Animal Health and one every veterinarian should acquaint with.  It is powerful.

But the best came from within.  Dr. Robert Pierce, our medical director at North Ridge Veterinary Hospital in Madison, Ohio, combined a general history of veterinary medicine from prehistoric times to today along with the incentive programs he has developed and used in Ohio to bring his staff into the business and to align them with performing at top levels.  Bob is a great leader but I never dreamed he was a comedian.  He sure proved me wrong.

Lance Sprinkle (related) provided seat edge information on the metrics that serve as a frame of reference for aligning the practice of medicine with the business of medicine.  Doctors and managers combined to direct questions that demonstrated the level of business acumen that pervades this Company.  For me it was a warm and positive alert.  We have come a long way in a short time.  Cudos to the entire team at all levels.

I could go on at length about my feelings in regard to this meeting.  In short it was nothing but positive and emulates the changes that are occurring in our profession.  Keep in touch and if you know of any top class veterinary practices that are in need of new ownership – we are interested.  I am most interested.

Best regards in 2010,

Ted A Sprinkle, Jr. DVM
Chief Executive Officer

A Little-Known but Common Cat Emergency

Thursday, January 7th, 2010

Urinary Tract Blockage in Cats is More Than Mere Bathroom Troubles,
It’s a Life-Threatening Condition that could Kill Your Pet in a Matter of Days!

Manchester, NH – Your cat’s urinary system has an important, and rather sizable job to do. The kidneys work to maintain healthy blood and eliminate toxins, working in conjunction with the bladder, which serves as a storage tank. As the bladder becomes full, urine is passed out of the body through the urethra. Urine is the means by which the body gets rid of waste products, toxins, and other harmful substances. Since the excretion of wastes from the kidneys through the bladder to the outside of the body is absolutely necessary in order to remain healthy, problems with the urinary tract system can become very serious very quickly, especially if they in any way prevent urine from leaving the body.

Feline urinary blockage is a serious medical condition that is extremely painful for a cat and can quickly become life threatening if it is not treated by a veterinarian — the time from complete urinary blockage until death may be less than twenty-four to forty-eight hours! A build-up of toxins that are normally expelled in the urine can cause a complete system failure. Whenever a cat, male or female, has difficulty urinating, it should be considered a medical emergency regardless of whether or not it is feline urinary blockage. Males however are more at risk because while a female cat’s urethra (the tube that transports urine from the bladder out of the body) is relatively short and wide, a male cat’s urethra is long, narrow and much more easily obstructed.

Both inflammation and infection can prevent a cat’s urinary system from functioning correctly, while a total blockage can occur when mucous, along with microscopic particles or crystals that form hardened mineral deposits in the kidney, make their way to the urethra and plug the opening

Symptoms of feline urinary blockage may include frequent trips to the litter box where the animal will squat, strain or cry out in pain in an attempt to pass even just a few drops of blood-tinged urine or, in some severe instances, none at all. In late stages of feline urinary blockage, the cat will become obviously ill and may not be able to stand. This is due to extremely altered levels of electrolytes within the body, especially potassium, which can ultimately case heart failure. The cat may also vomit and have a swollen belly, which is the result of a dangerously full bladder. If left untreated, the animal’s bladder can even rupture. Should your pet exhibit any of these signs, medical attention is vital.

It’s hard to tell when a cat is blocked versus when he is unblocked and merely suffering from a less life-threatening urinary tract condition, as the inflammation, urgency, and non-productive straining can look identical in either case. The easiest way to tell is by actually feeling in the belly for the presence of a distended bladder. It is often the size and firmness of a peach if it there is an obstruction. Normal bladders are usually soft like partly filled water balloons and non-obstructed inflamed bladders are usually very small or empty. Still, while this size and texture difference is obvious to a professionally trained veterinarian, most pet owners are not able to feel for the bladder correctly.  If your cat has been blocked too much squeezing of the belly can worsen the problem or cause the bladder to rupture.  If there is any question about whether a male cat is blocked, he should be immediately taken to the vet for evaluation.

Upon diagnosis of feline urinary blockage, your veterinarian will immediately attempt to remove the obstruction. This procedure is done by placing a catheter inside the urethra and flushing it with sterile solution to remove or dislodge the blockage. Usually, the catheter is sewn in place and remains for a few days until the risk of subsequent blockages is gone. Unless the cat is comatose, catheterization usually requires anesthesia. After the obstruction has been relieved, treatment varies depending upon the condition of the cat. Dehydration and electrolyte imbalance are treated with intravenous fluid therapy. Antimicrobial medications are frequently given to combat bacteria, and drugs that help restore bladder function are sometimes required. Hospitalization may range from a few days to several weeks, depending on the severity and duration of the obstruction. Some cats don’t survive because treatment is initiated too late.

Remember, if you suspect your cat is suffering from urethral obstruction or blockage, schedule an appointment with your veterinarian immediately or bring them to an emergency care clinic. Feline urinary blockage is a true medical emergency, and immediate treatment is essential to ensuring that you and your feline friend live a healthy, happy, long life together.

About South Willow Animal Hospital:
South Willow Animal Hospital is a full service veterinary hospital that strives to give exceptional client service while practicing high quality medicine. Their mission is to exceed the expectations of their clients by utilizing a highly trained professional staff that is committed to client satisfaction, quality and efficiency of patient care. In addition to offering comprehensive pet oral examinations and dental cleanings, their services include routine wellness exams, surgical procedures, internal medicine, vaccinations, microchipping, and pain management. For more information or to schedule an appointment please call  (603) 641-6252 or visit www.southwillowah.com.

NAVC Conference

Tuesday, October 27th, 2009
January 16, 2010toJanuary 20, 2010

http://www.tnavc.org/navc-conference/upcoming